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If unrepairable frame damage is discovered, VanMoof reserves the right to deem a bike ‘unsafe to ride’, meaning a bike is not suitable for any use in traffic and on the road as VanMoof can not guarantee a safe rider experience.
VanMoof is not liable for any damages of any kind as a result of the use of an usafe bike by the customer. VanMoof strongly advises not to ride a bike that has been declared unsafe.
The Customer must update the personal and payment data it has supplied to VanMoof as soon as possible following any change in such data via the Web Portal.
Termination by VanMoof (after date of first issue of Key):Compensation payable by VanMoof to the Customer (as a percentage of the Initial Payment):
5 to 6 years: 50%
6 to 7 years: 40%
7 to 8 years: 30%
8 to 9 years: 20%
9 to 10 years: 10%
More than 10 years: 0%
Except as set forth in section 2 of this article or pursuant to Article 11, no part of the Initial Payment will be refunded to a Customer.
We take great care to provide visitors to our site with up to date, correct and comprehensive information. However, inaccuracies can still occur. VanMoof is not liable for any damage resulting from visiting this site or for damages resulting from alteration, inaccuracy or omission in the information provided, including technical failures.
Neither does VanMoof give any guarantees regarding the content of third party websites that are accessible through hyperlinks or other links on our website and accepts no liability with regards to these websites.
The copyright on the content, the images, the design and the programming of this website belongs to VanMoof.
VanMoof refers to VanMoof Global Holdings B.V. or one of its subsidiaries.