This is how you'll roll
We offer a 14-day returns policy, because we believe the only way for you to really know if our bikes are right for you, is to ride them.
Commute across town in rush-hour or take it for a long spin and if you’re not in love after 14 days, you can return your bike for €150. Please be aware that in order to return your bike, you have to keep the original box and make sure that the bike is clean and undamaged - if not, we will be unable to issue a full refund.
If you’re looking for an answer to your question – head to our VanMoof help centre where you can find our FAQs and get in touch with our support team.