Brooklyn

How long can I ride the bikes?

At the New York brand store you can test ride the VanMoof S3 & X3 for up to 30 minutes.

Do I need to wear a helmet?

Yes, you need to wear a helmet for the duration of your test ride. You can bring your own or borrow one of ours – these are fully sanitized between uses.

Can I just come to the store or do I need an appointment?

It's currently not possible to visit the brand store without an appointment. Please make an appointment before you visit.

Can I try the VanMoof S3 and the VanMoof X3 in the same test ride?

It's not possible to change the bike in an existing test ride booking. Please cancel your appointment (via your confirmation email) and book a new test ride with the bike you'd like to try. 

What precautions are you taking against COVID-19?

Our brand stores are open by appointment only to minimize the amount of customers inside at one time. Test ride bikes will be sanitized before and after each use. All visitors and staff must wear a face mask while inside and sanitize their hands when entering. We've also adjusted the layout inside and added markers to help you keep a safe distance at all times.

Is there a minimum age requirement for test rides?

Yes, you need to be at least 18 years old to book a test ride.

Can I bring another person to my test ride?

You're welcome to bring someone along with you. If you both want to take a test ride, each person joining should make an individual appointment. This allows us to guarantee a safe test ride for everyone.