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Washington, D.C.

Certified Workshop


Living in Washington, D.C.  with no Brand Store near you? No sweat. Service or repair your bike at a VanMoof Certified Workshop in Washington, D.C. where your ride will be in good hands.


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Find a certified workshop nearby

Certified Workshops are independent bike shops certified by VanMoof to perform maintenance and repairs of VanMoof bikes – they’re not owned by VanMoof. Currently their services cover only the VanMoof S3 and X3. Read the FAQs to find out more. We’re partnering with more bikes shops to grow our network of Certified Workshops, so keep an eye out. For test rides, swing by any of our brand stores.

Tool outline iconBike repairs
and maintenance

A man leaning over a VanMoof S3 Dark bike A man leaning over a VanMoof S3 Dark bike
ElectriCityBikes

Address
4800 Wisconsin Ave NW,
Washington, DC 20016  
Opening Hours
Mon - Sat: 10:00 - 07:00
Sun: 11:00 - 06:00
VanMoof S3 Light VanMoof S3 Light
Explore S3
VanMoof S3
For riders 170 - 210 cm
Explore S3
VanMoof X3 Light VanMoof X3 Light
Explore X3
VanMoof X3
For riders 155 - 200 cm
Explore X3

Frequently asked questions about the Washington, DC Certified Workshop

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A Certified Workshop is an independent bike shop certified and trained by VanMoof to perform maintenance and repairs of VanMoof bikes. This means you have access to almost the same level of VanMoof service you’d get from a Brand Store even if your city doesn’t have one.

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Our Certified Workshops can handle the same repairs as we do at our Brand Stores with the exception of:

  • Front fork fixes
  • Damage due to a crash
  • Error codes excluding 22, 23, 38, 40, 41, 42, 44, 45 and 48.

If you’re in need of a repair that can’t be done by the Certified Workshop or need help with a different issue, please schedule a regular Bike Doctor appointment at the nearest Brand Store or via your My VanMoof account.

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A Certified Workshop is an independent bike shop – it is not owned by VanMoof. Certified workshops are licensed by VanMoof, and their mechanics are trained according to our highest standards to perform maintenance and repairs of VanMoof bikes.

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You can book your appointment by getting in touch with our customer support team, or via your MyVanMoof account. You’ll be directed to our booking tool via the ‘My bike’ page, click on ‘Find a solution’ button and follow the steps. 

We’ll make sure the information is shared with the Certified Workshop to schedule the appointment.

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As the VanMoof community grows, we’re expanding our level of service for riders based outside our Brand Store cities. To make this possible, we’re now partnering with other bike workshops to make the lives (and rides) of VanMoof riders across the world easier.

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The mechanics are trained to service and repair the VanMoof S3 and VanMoof X3. If you have a different bike, please schedule a regular Bike Doctor appointment at the nearest brand store.