Free shipping and returns
We offer a 30-day, no-hassle returns policy, because we believe the only way for you to really know if our bikes are right for you, is to ride them. No matter which bike you buy, you'll have a month to really get to know your new bike. Commute across town in rush-hour, take it for a long spin, ride it in the rain, and if you're not in love after 30 days you can return it for free.
For this bike, you can buy or subscribe.
Unlimited servicingEven tough bikes need a little love sometimes. Our Bike Doctors keep you rolling with free repairs in all VanMoof brand stores.
Theft protectionIt scares off thieves with built-in theft defense. But if your bike does get stolen, our Bike Hunters track it down and return it to you, or replace it, for just €98.
Extra wheels when you travelPick up a spare bike when you’re visiting any VanMoof brand store city around the world.
Peace of Mind is an ironclad guarantee that we'll recover your bike in the event it gets stolen.
How does it work?
Report your bike as stolen in the VanMoof app, and our ruthless Bike Hunter team will track it down. If we can’t recover it within two weeks, we'll replace it with a bike of the same (or better) age and condition.
How much Peace of Mind do I get?
We’ll recover or replace your first stolen bike for free. If your bike is stolen a second or third time, we’ll recover or replace it for a €98 Bike Hunting fee. If your bike is stolen a fourth time, we unfortunately won’t be able to help you.