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Peace of Mind

Peace of Mind


When you order a VanMoof, we ship it straight to your door, for free, so you can get riding right away.


We offer a 30-day, no-hassle returns policy, because we believe the only way for you to really know if our bikes are right for you, is to ride them.
No matter which bike you buy, you'll have a month to really get to know your new bike. Commute across town in rush-hour, take it for a long spin, ride it in the rain, and if you're not in love after 30 days you can return it for free.

For this bike, you can buy or subscribe.

No worries. Ever.

VanMoof+ is an all-in, worry-free monthly subscriptoon to the world's smartest bikes. 

Unlimited servicing
Even tough bikes need a little love sometimes. Our Bike Doctors keep you rolling with free repairs in all VanMoof brand stores.


Theft protection
It scares off thieves with built-in theft defense. But if your bike does get stolen, our Bike Hunters track it down and return it to you, or replace it, for just €98.


Extra wheels when you travel
Pick up a spare bike when you’re visiting any VanMoof brand store city around the world. uses both its own and third-party cookies for technical, analytical and marketing purposes. By using our site, you are agreeing to our use of cookies. Please consult our Privacy Policy.