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Utrecht

Service Hub


Living in Utrecht with no Brand Store near you? No sweat. Service or repair your bike at our Service Hub in Utrecht where your ride will be in good hands.


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Where to find us

Address
Savannahweg 63-65
3542 AW, Utrecht
Opening Hours
Monday:           08:00 am - 5:00 pm
Tuesday:          08:00 am - 5:00 pm
Wednesday:     08:00 am - 5:00 pm
Thursday:         08:00 am - 5:00 pm
Friday:              08:00 am - 5:00 pm
Saturday:         10:00 am - 5:30 pm
Sunday:           Closed

What's available?

Service Hubs are bike shops owned by VanMoof and perform maintenance and repairs of VanMoof bikes. Check below to see all the services we offer. Currently our services cover only the Electrified S2 & X2 and VanMoof S3 & X3. Read the FAQs to find out more. We’re opening more bikes shops in Utrecht to grow our service network, so keep an eye out.

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Bike repairs
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VanMoof S3 Light VanMoof S3 Light
Explore S3
VanMoof S3
For riders 170 - 210 cm
Explore S3
VanMoof X3 Light VanMoof X3 Light
Explore X3
VanMoof X3
For riders 155 - 200 cm
Explore X3

Frequently asked questions about the Utrecht Service Hub

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Our state-of-the-art Service Hubs anticipate everything a VanMoof rider might need – from test-rides and troubleshooting, to faster-than-ever repairs and services of every kind. Service Hubs are key to our 50 city service roll-out, which aims to bring us closer to our riders so you can access our services easier and faster than ever before. 

Stop by our Service Hubs for a test ride, a tune-up, repair, or just for a great cup of coffee in your local city. Due to current Covid regulations, you must book your Service Hub appointment in advance.

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The Service Hub roll-out is part of our widespread expansion plans for 2021 and beyond. The goal to provide our riders with faster, easier access to service as our community continues to grow worldwide. You can check out which Service Hubs we’ve opened so far here.

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Our Service Hubs are there to anticipate each and every servicing need of our growing rider community. Brand Stores are the city hub for all things VanMoof –  they are your go-to for when you’re ready to buy your ride.

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Due to current Covid regulations, you must book your Service Hub appointment in advance. You can book a repair appointment directly on the service hub page or via the booking tool on the ‘Bike doctor’ page in your My VanMoof account – simply click on the ‘Find a solution’ button below the bike you’d like to book the repair for.

Highlighting the solution link in My VanMoof

Swinging by for a test ride? Book yours here.

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Yes! Take us for a spin at any of our Service Hubs and get the feel of the VanMoof S3 & X3. Due to current Covid regulations, you must book your test ride in advance. Book yours here.

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The Electrified S2 & X2 and VanMoof S3 & X3 can be serviced at VanMoof Service Hubs.

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It's not possible to try both the VanMoof S3 and VanMoof X3 in a single test ride appointment. When booking your appointment, you'll be asked your choice of bike – if you'd like to try both, please book two test ride appointments.

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Our brand stores are open by appointment only to minimize the amount of customers inside at one time. Test ride bikes will be sanitized before and after each use. All visitors and staff must wear a face mask while inside and sanitize their hands when entering. We've also adjusted the layout inside and added markers to help you keep a safe distance at all times.

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Yes, you need to be at least 18 years old to book a test ride.

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You're welcome to bring someone along with you. If you both want to take a test ride, each person joining should make an individual appointment. This allows us to guarantee a safe test ride for everyone.