We are currently trialing a new Bike Doctor Network in the Netherlands (Amsterdam, Den Haag, Utrecht, Haarlem and Rotterdam) and Germany (Berlin). If you live in these cities, you can request a Mobile Bike Doctor visit. This service is currently only available for riders in these cities with a VanMoof S3 or X3, an Electrified S2 or X2, or a Smart X or S. Our mobile Bike Doctors can help you with flat tires, brake adjustments, and bike assembly (VanMoof S3 or X3 only). If you have a different bike or need help with a different issue, please schedule a regular Bike Doctor appointment at the nearest brand store.

Click here to book your Bike Doctor appointment.

At the Amsterdam Brand Store, you can test ride the VanMoof S3 & X3 for at least 20 minutes and up to an hour. The duration of your test ride is dependent upon availability.

Helmets are not mandatory, but you can wear one if you prefer. You can bring your own helmet or borrow one of ours – these are fully sanitized between uses.

Current: Always make sure to book an appointment in advance for a test ride or a repair. But feel free to come by to say hi and enjoy a cup of coffee!

Current: Depending on availability, you can take both the VanMoof S3 & X3 for a spin in a single test ride appointment. You can ask a member of the Brand Store team whether this is possible during your test ride visit.

Our brand stores are open by appointment only to minimize the amount of customers inside at one time. Test ride bikes will be sanitized before and after each use. All visitors and staff must wear a face mask while inside and sanitize their hands when entering. We've also adjusted the layout inside and added markers to help you keep a safe distance at all times.

Yes, you need to be at least 18 years old to book a test ride.

You're welcome to bring someone along with you. If you both want to take a test ride, each person joining should make an individual appointment. This allows us to guarantee a safe test ride for everyone.