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Ride safe

Recently, we identified a limited batch of early production bikes with inconsistencies that may impact the strength of the fork stem.

To find out if your bike may be affected, enter your frame number below. We’ll let you know if any further action is needed.

Have any questions? We’ve set up a dedicated support page, and you can contact us at any time – we’ll do everything we can to help.

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Check my frame number

Your frame number begins with the letter A and does not contain any special characters. You can find your frame number on the bottom of your bike between your pedals, in the VanMoof App, or in your My VanMoof account.