This is how you'll roll


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Delivered in 1-2 weeks

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We offer a 14-day returns policy, because we believe the only way for you to really know if our bikes are right for you, is to ride them.

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Love at first ride

Commute across town in rush-hour or take it for a long spin and if you’re not in love after 14 days, you can return your bike for €150. Please be aware that in order to return your bike, you have to keep the original box and make sure that the bike is clean and undamaged - if not, we will be unable to issue a full refund.

If you’re looking for an answer to your question – head to our VanMoof help centre where you can find our FAQs and get in touch with our support team.

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