This is how you'll roll
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Our certified workshops are carefully chosen based on reviews, the number of VanMoof's in the area, and on whether you share the same attitude as us towards servicing VanMoof riders. Certified workshops are there to repair bikes, offer answers to any questions our riders might have, (and perhaps offer the occasional cup of coffee).
Yes – however, it's not required to have had previous experience with VanMoof e-bikes, as you will be trained by our in-house Bike Doctor trainers. You will also have unlimited access to our learning platform where all information is readily available for any repair that you may come across, and if that's not quite enough – you will also have support from your designated account manager as well as a Senior Bike Doctor for any further questions you might have.