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Visit Torstraße 42 to take our futuristic e-bikes for a test ride. Our local team is on-hand to give expert riding advice.
In accordance with the government's announcement to limit the Coronavirus outbreak, the store will be closed until further notice.
Our Berlin brand store goes beyond a regular bike shop. Go hands-on with the future of bike technology, and chat with our team of e-bike professionals. Check below to see all the services on offer. Please make sure to read the FAQs at the bottom of this page before scheduling your appointment. We're looking forward to meeting you – the coffee's on us!
We are currently trialing a new Bike Doctor Network in the Netherlands (Amsterdam, Den Haag, Utrecht, Haarlem and Rotterdam) and Germany (Berlin). If you live in these cities, you can request a Mobile Bike Doctor visit. This service is currently only available for riders in these cities with a VanMoof S3 or X3, an Electrified S2 or X2, or a Smart X or S. Our mobile Bike Doctors can help you with flat tires, brake adjustments, and bike assembly (VanMoof S3 or X3 only). If you have a different bike or need help with a different issue, please schedule a regular Bike Doctor appointment at the nearest brand store.
Click here to book your Bike Doctor appointment.
At the Berlin brand store you can test ride the VanMoof S3 & X3 for up to 30 minutes.
Helmets are not mandatory, but you can wear one if you prefer. You can bring your own helmet or borrow one of ours – these are fully sanitized between uses.
It's currently not possible to visit the brand store without an appointment. Please make an appointment before you visit.
It's not possible to try both the VanMoof S3 and VanMoof X3 in a single test ride appointment. When booking your appointment, you'll be asked your choice of bike – if you'd like to try both, please book two test ride appointments.
Our brand stores are open by appointment only to minimize the amount of customers inside at one time. Test ride bikes will be sanitized before and after each use. All visitors and staff must wear a face mask while inside and sanitize their hands when entering. We've also adjusted the layout inside and added markers to help you keep a safe distance at all times.
Yes, you need to be at least 18 years old to book a test ride.
You're welcome to bring someone along with you. If you both want to take a test ride, each person joining should make an individual appointment. This allows us to guarantee a safe test ride for everyone.