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A certified workshop is an independent bike shop that has been trained and certified by VanMoof to perform maintenance and repairs on VanMoof bikes. This means you have access to almost the same level of VanMoof service as you’d get from a Brand Store or Service Hub, even if your city doesn’t have one.
Our certified workshops can handle the same repairs as our Brand Stores with the exception of:
If you’re in need of a repair that can’t be done by the certified workshop or need help with a different issue, please schedule a regular Bike Doctor appointment at the nearest Brand Store, Service Hub, or via your My VanMoof account.