We ship to
Austria Belgium Denmark Finland France Germany Ireland Italy Japan Latvia Luxembourg Netherlands Poland Portugal Spain Sweden United Kingdom United States

Country

We ship to 19 countries, select your preferred country below.

Free returns within 14 days.

We don't ship to [x], your closest shipping country is [x].

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Shipping
FREE

Delivered in 1-2 weeks

Total price

Shipping

When you order a VanMoof, we ship it straight to your door, so you can get riding right away.

We currently ship to:

  • Austria
  • Belgium
  • Denmark
  • Finland
  • France
  • Germany
  • Ireland
  • Italy
  • United States
  • Latvia
  • Luxembourg
  • Netherlands
  • Poland
  • Portugal
  • Spain
  • Sweden
  • Taiwan
  • United Kingdom
  • Japan (we don't currently deliver to remote islands or Okinawa)
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Ready to ride within minutes

Your bike ships pre-assembled, and will be ready to ride after a few simple steps. We created a quick video that shows everything you need to do.

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How much does shipping cost?

The cost of shipping bikes and accessories depends on your location. You can see the total shipping cost for your order at the checkout.

When will my order arrive?

You can check the estimated shipping time for bikes in the order configurator. When your order leaves our warehouse, you’ll receive an email with a tracking number – you can use this to follow your order’s journey to your door or to one of our brand stores. We work with international shipping partners to get your order to you as soon as possible, but delivery times vary depending on where you order from.

Can I pick up my order in a VanMoof brand store?

Due to COVID-19 precautions, it is currently not possible to pick up orders in VanMoof brand stores. We’ll keep you updated as the situation develops.

I have a different issue with my order or more questions. Can you help?

Of course! If you have any issues with your order or any further questions, please visit our Support page.

How can I get in touch?

Please see all of the ways to contact us here.