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  • France
  • Germany
  • Ireland
  • Italy
  • Japan
  • Latvia
  • Luxembourg
  • Netherlands
  • Poland
  • Portugal
  • Spain
  • Sweden
  • United Kingdom
  • United States

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Book a front fork check-up

If your VanMoof S3 or X3 might have a potential fork stem issue, you need to book a Bike Doctor check-up.

Not sure if your bike is affected? Please check your frame number before making an appointment.

Book an appointment
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How it works

1. Choose your city
Find a Bike Doctor location near you.
2. Pick a date and time
You’ll see all available time slots.
3. Add your details
Please write the frame number of the affected bike in the ‘Notes’ field.
4. Visit the Bike Doctors
This check-up takes around 10 minutes, and fork replacements will take up to 90 minutes.

Ride safe

Recently, we identified a limited batch of early production S3 & X3 bikes with inconsistencies in the production that may impact the strength of the fork stem. These S3 & X3s all come from the same production batch of 1,083 bikes.

Use our frame checker to find out if your bike may be affected.

Check now
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