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VanMoof Support & Contact

How can we help?

Whether you’ve got a question about your order or bike, we’re here to help you out in a way that suits you.

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Help with my bike

Something not right with your bike? We’ll guide you step by step to help solve the problem. 

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Browse our frequently asked questions to find answers to all your VanMoof questions.

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How to contact us

Our support team can't be reached by phone, but you can talk to us and leave an email via chat, or use our social media channels.