This is how you'll roll
The handlebars are pre-set at a height that should be comforable for most riders. If the height is uncomfortable for you, use each spacer to raise the handlebars by 2 cm.
Use this discount code to order spacers free of charge:
Enter at checkout:
INEEDSPACE
We’re sorry the spacers are missing from your toolbox.
Add the spacers to your cart, enter your details, and apply the discount code on the final step of the checkout process. Don't worry – the spacers will be free of charge and no payment details need to be provided.
Unfortunately, our spacers supplier informed us that they couldn't meet their promised delivery. We didn't want to delay the delivery of your bike, so we decided to ship you your VanMoof without the spacers in the toolbox.
We expect to ship out the spacer sets from the end of August onwards. You can find the latest updates on your delivery in your My VanMoof account.
Follow the steps below and in this document to fit the spacers to your bike:
Note: when inserting the bolts, they need to remain on the side they were taken out from (left bolt top hole, right bolt bottom hole). Make sure the handlebars are aligned with the shim. If you cannot insert the bolts completely, it's not properly aligned.
You can order one set of spacers with your discount code. If you've ordered multiple bikes, you need to place separate orders for each bike. Keep in mind that for safety reasons, you can use a maximum of two spacers per bike.