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VanMoof Bike Hunters

Casablanca: The One That Got Away

Stumbling onto organized crime in Casablanca

Stumbling onto organized crime in Casablanca

When the tracking signal of a stolen VanMoof SmartBike jumped back on the radar in Morocco after mysteriously going silent a year ago, our Bike Hunters revved up the chase (and got more drama than they bargained for).

VanMoof Bike Hunters are preparing to catch the bike thief in Casablanca

The one that got away

The Bike Hunters had tracked the stolen SmartBike all the way from Paris to Casablanca, only to watch it slip through their fingers at the last minute. One year later, a VanMoof rider in Morocco got in touch for technical support. Routine stuff. But when we checked his frame number, it matched with the stolen VanMoof. Wait, what?! The Bike Hunter squad jumped an international flight, hoping to catch the thief red-handed.

The Bike Hunter is in the warehouse of the dealer who sells stolen bikes

A trap with a twist

With a local undercover cop as back-up, the Bike Hunters set a trap for the thief by posing as VanMoof bike doctors in Casablanca to fix the bike. In a twist, the thief turned out to be a victim of a bigger bike smuggling plot, and agreed to lead our Bike Hunters to the dealer who’d sold him the stolen bike. The wild-goose-chase ended in a warehouse suspiciously full of off-market bikes.

VanMoof Bike Hunters with a new bike hunting recruit in Casablanca

The big, bad global bike theft trade

Following the Casablanca mission, VanMoof is helping local authorities crack down on the large-scale bike theft organizations operating in France, Morocco and beyond. With a new bike hunting recruit guarding the watch in Casablanca (and our Parisian VanMoofer sitting pretty on his new SmartBike), our Bike Hunters are back at VanMoof HQ. Planning their next mission, of course.

VanMoof Bike Hunters are tracking the stolen bike

The bike with bodyguards

Los Angeles. Paris. Casablanca. Our Bike Hunters spend their days crisscrossing the globe to recover stolen VanMoof bikes. If your bike gets stolen, our squad will hunt it down and return it to you, or replace it for free. It’s a little promise we call Peace of Mind.

Tell me ‘bout Peace of Mind
VanMoof Bike Hunters in Morocco

Bike Hunter success so far

After our debut theft-protected SmartBike received rave reviews in 2016, we turned a trial Bike Hunter service into a full-blown opt-in service for (almost) all VanMoof bikes. Our growing team of 13 Bike Hunters operates worldwide, with more than 100 bike hunts under their belt. They manage to find back 70% of stolen VanMoof bikes within two weeks. Which isn't too bad compared to the European average -- only 4% of stolen bikes are recovered by authorities.

Read more Bike Hunt adventures